Underwriting Analyst

About the role

Description of duties and responsibilities: 

• Provide pre-underwriting support as needed, including tasks such as renewal review, risk assessment, preparing costing, underwriting summaries, quotes, endorsements, and calculations across General Insurance business.
• High interaction and coordination with underwriting, on-shore/off-shore support, as well as other functional areas such as Products, Finance, and Claims.
• Formulate answers to questions, reviewing files, records, and other documentation as needed; disseminate or explain information, take direction, and resolve issues Support in premium handling, monitoring and chasing
• Read, coordinate and work with documents from external customer, determine appropriate next steps. Compose business correspondence, with input from underwriter (if needed), Collaborate and handle the development/maintenance of Standard Operating Procedures, system and tool improvements and testing/piloting system and process changes
• Handling of international business programs
• Follow established performance standards, metrics and controls applicable to the business unit supported
• Participate in ongoing reviews and task analysis, making recommendations from which business decisions are based
• Participate and implementation of ad-hoc project as part of process improvement implementation
• Produce, verify and maintain business reports for regulatory compliance e.g. MAS contract checklist, AML Key control monitoring
• Collaboration with outsourced providers on queries and issues to ensure data quality and accuracy

Additional Responsibilities

• Proactively manage customer expectation and provide guidance to team members
• Responsible for internal reporting when needed
• Support Line Manager when required

About you

• University Degree or equivalent
• Minimum 5 years of relevant insurance experience required
• Must be fully proficient with English (reading, written and verbal)
• Strong customer focus and service orientation
• Excellent computer skills – Microsoft Excel, Word, PowerPoint, SharePoint, and Outlook
• Demonstrated collaborative approach in successfully working in globally located team situations in a matrix environment, understanding and exhibiting sensitivity to cultural differences.
• Evidenced use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Ability to work on complex problems and review related detailed information to participate in developing and evaluating options and assists in implementing solutions.
• Strong interpersonal skills and ability to establish and maintain effective working relations with internal and external people in a multi-cultural environment.
• Strong analytical skills including underwriting evaluation and determining and communicating recommendations to the Underwriter while working within established underwriting guidelines and operating procedures.
• Builds relationships to create a foundation for future influence. Serves as a mentor to Associate level staff.                                                                                       
• Strong attention to detail, ability to identify, evaluate, report and work on complex problems
• A strong team player with ability to demonstrate the highest level of professionalism and integrity
• A proactive, solutions-oriented individual who demonstrates initiativeand can work independently with moderate oversight from managers
• Agile, solutions and results oriented individual with an ability to multi-task