Underwriting Associate Casualty/FinPro

About the Role:

The Business Services team in Corporate Solutions Operations is looking for an open-minded Underwriting Associate with a can-do spirit to be based in Kuala Lumpur. You will be responsible for primarily supporting the Casualty/FinPro portfolio. The role involves high interaction and coordination with underwriters and other internal/external departments both locally and overseas.

Your main responsibilities will include, but are not limited to:

• Preparation of policy documentation.
• Setting up and finalizing policies in various systems (underwriting, pricing, invoices etc.) ensuring data accuracy.
• To support the Underwriting team with renewal preparation (deal analysis of renewal account) and endorsement triaging and preparation.
• Handling of closings and contract changes.
• Creating and maintaining records both electronically, if required, following established guidelines and processes.
• Handling basic underwriting tasks, renewals, quotes, endorsements including Broker engagement where required.
• To be in contact with your brokers and customers on a regular basis and attend broker and customer meeting where needed.
• Providing support in premium handling, monitoring and chasing.
• Collaborating with outsourced providers on queries and issues.
• Development and maintenance of Standard Operating Procedures.
• Modifying, updating, and processing changes in applicable tools, systems, and documents, as needed; and
• Participating in and leading small projects, as required.

About the Team:

The team is responsible for administration and operational tasks and support to Underwriters in administration and Underwriting assistance.

About You:

• Previous Insurance experience (minimum 3-5 years) required, ideally with some exposure to underwriting.
• Passion to deliver excellent service to our customer
• Demonstrated analytical skills to determine and communicate recommendations to customers.
• Ability to analyze data following established processes and procedures accurately and efficiently.
• A dedicated team player with ability to demonstrate the highest level of professionalism and integrity.
• Solutions and results oriented individual with an ability to multi-task.
• Strong service and quality mindset.
• Demonstrated intermediate to advanced computer skills and experience with Microsoft Office, Lotus Notes and the Internet. Experience with Visio, Adobe Acrobat Pro, Nitro PDF, MS Project, and Business Objects would be a plus.
• Excellent communication skills – reading, written and verbal

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Are you an innovative problem solver who is passionate about your driving your career forward in a global organization? If so, we would love to hear from you!

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.