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London, GB

PeopleScience Intern


About iptiQ

iptiQ is a risk tech start-up within Swiss Re Group. Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime.

iptiQ provides digital, bespoke and transparent L&H and P&C protection products in a B2B2C manner. Founded in 2014, we're transforming the way consumers buy insurance with a unique digital insurance engine which incorporates the latest technology with world-class underwriting capabilities. We build strong partnerships to sell insurance via trusted brands.

iptiQ offers a flexible working environment where curious and adaptable people thrive. Are you interested in joining us?


About the Role


We have an exciting opportunity for an enthusiastic and motivated individual to join our company as a people science intern for a 10-week paid Summer internship! The role is hired for 10-week summer placements from end of June to August.



Leading companies use behavioural inspired solutions to improve the way they do business, and iptiQ (part of the Swiss Re group) has been at the forefront of this in the insurance industry over the past 8 years. Having proven the impact that behavioural science can have in improving the way we interact with customers, we now seek to explore how behavioural science could improve the working lives for our employees. This means using behavioural science to


  • Recruit new employees more efficiently and more fairly

  • Improve decisions-making within and across teams

  • Design more effective employee engagement strategies

  • Support employees through organisational change

  • Build a culture of trust that employees can thrive in


Your main role will be to work within iptiQ's Behavioural Insight Group to apply behavioural science in-house, to help identify areas where measurable improvements for employees and the business can be achieved.


Specifically, we would like you to focus on proposing behaviourally-informed interventions that will foster more effective collaboration and improve decision making for teams within iptiQ, including a plan for how to implement this and measure its effect.


In addition, there will be opportunities to work with the rest of the team on customer touchpoints within the insurance industry and contributing to the design of behavioral-change interventions (e.g. re-design of a webpage, letter, script etc.)


About the Team


iptiQ is the primary insurance division of Swiss Re, one of the world's leading reinsurers. In iptiQ we work with partners to offer insurance to customers around the world. Established 5 years ago, iptiQ is experiencing strong growth, driven by a vision to radically improve the way insurance works – by making it easier to deal with and more rewarding.


Within iptiQ, the Behavioural Insight Group, is a small team of 3 behavioural scientists based in London, that serve the different businesses around the world (US, EMEA and APAC) by bringing insights from behavioural science to all interactions with our customers (sales, service, product design, retention etc).


About You


  • You're a "self-starter", well organised and a strong communicator who can independently carry out behavioral research in a business setting.

  • You are in the process of completing, or have completed, a post-graduate qualification in the social sciences with a focus on human behavior, e.g., Masters or PhD in Behavioral Science, Organisational or Social Psychology – and ideally you have hands on knowledge and experience designing and implementing behavioural research studies.

  • (optional) Experience with quantitative social science research and statistics/data analysis, including quantitative analytics software (e.g., SPSS, R, STATA, SAS, Matlab).

  • (optional) Experience in the field of Design Thinking


To Apply


  • Please send us your CV

  • Please also send us a covering letter where you tackle this topic: COVID-19 has significantly changed the way in which we work. With the end of lockdown in sight, how should iptiQ successfully implement the shift to a hybrid work environment whilst still fostering collaboration?

a. Please lay out any insights/theories from Behavioural Science that you think can help handle the transition from emergency home working to a more permeant hybrid approach

b. Please explain how behavioural insights can be used to ensure cohesion between remote and office-based employees within and across teams including reflections on the upsides and downsides of such a set up

c. Please explain what idea/solution you are proposing and how it would help (and how you would measure this)

d. Length of your response: 500-1000 words


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.

Reference Code: 100467 


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