Cross-Border Guarantee Specialist (80-100%; Hybrid)

Are you an expert in international guarantee issuance with strong interpersonal skills, and do you enjoy direct client contact? This might be your next challenge.

About the Role

You will be responsible for servicing International Surety clients, including timely and accurate handling of client requests and inquiries, as well as issuance of international guarantees or instructing network partners. Your responsibilities include:

• Closely interacting and coordinating with various internal stakeholders in various regions and markets, as well as with external stakeholders such as network partners brokers and clients.
• Obtaining quotes and coordinating with the client and broker, network partner regarding international bonds and guarantees including drafting guarantee wordings.
• Reviewing cross-border surety bonds and guarantees, including checking and coordinating issuance of such documents.

About the Team

Credit & Surety Operations is an emerging team, closely collaborating with the global Surety business teams. With passion, as well as our service and customer orientation, we strive for high customer satisfaction and help the business to achieve its profitable growth aspiration. Our team is spread across many locations in Europe, Asia Pacific, as well as North and Latin America.

About You

You are aware of the importance of clients, understand their needs, and are passionate about working with them to meet or exceed their expectations. You like to take personal ownership of your day-to-day responsibilities, do not need close supervision, and can set the right priorities in the context of the business. You are a true team player, passionate about sharing your expertise, and helping others grow. Building and maintaining effective working relationships with peers, both internally and externally, is easy for you.

Essential Skills

• Education: Completed commercial education preferably banking specialist or bachelor studies in economics or law. Associates Degree or job experience equivalent.
• Relevant Professional Experience:
  • Experience with cross-border guarantees issuance.
  • Good knowledge and understanding of guaranteed business as well as direct and cross-border issuance, counter guarantees.
  • Previous experience in a client-facing role, preferably in a finance environment.
• Linguistics: Proficiency in the English language is a must, and knowledge of the German language (reading, written, and verbal) is a plus. Additional languages of relevant markets (especially Spanish, French) are a plus.

Nice to Have

• Experience in dealing with network partners
• Certified for Demand Guarantees (CSDG) or similar certification.
• Knowledge of sanctions and AML procedures, commercial and company law, URDG758, ICISA forms, and other international rules.
• Experience with SWIFT messages for documentary business