Madrid, M, ES
International Programs Insurance Intern (6 months - part time)
Are you ready to take your first steps into the world of international insurance and be part of a team that is reshaping how International Programs are delivered to the market? This is your opportunity to join Swiss Re Corporate Solutions at the forefront of insurance innovation.
About the Role
As an International Programs Insurance Intern, you will play an active role in supporting the day-to-day service delivery operations of the PULSE & Network team — a pioneering incubator within Swiss Re Corporate Solutions dedicated to developing cutting-edge tech solutions for brokers and carriers in the International Programs space. You will work closely with internal departments and external partners, gaining hands-on experience across policy implementation, client management, and operational excellence.
This is a 6-month, part-time internship that offers a unique window into the insurance industry through a modern, tech-driven lens — supporting a SaaS platform (PULSE) combined with fronting network access and risk pooling services designed to reduce barriers to entry in the International Programs market.
Key Responsibilities
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Support policy implementation activities, ensuring quality, consistency, and first-class service delivery for International Programs clients, including pre-quotes, policy and invoice coordination, and endorsements handling
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Monitor and report on operational program performance, proactively identifying bottlenecks early and taking necessary actions to ensure service levels remain within agreed tolerances
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Liaise with International Programs experts to address local office particularities, and collect and document knowledge of different markets and local regulatory requirements
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Collaborate with International Financial Management and Technical Accounting teams to understand the cash position across the program portfolio and support the provision of timely updates to clients
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Prepare presentations, insurance proposals, and customer updates to support client engagement and business development activities
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Contribute to customer management activities, including reviewing legal documents and supporting contract preparation and renewals
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Support the creation and maintenance of guidelines and standard operating procedures for both onshore and offshore teams, collaborating internally to continuously improve processes and system capabilities
About the Team
The PULSE & Network team is an engaged, dynamic, curious, and multicultural group of professionals united by a shared mission: delivering the best possible service to their clients. Highly regarded for their professionalism, excellence in client service, and continuous improvement mindset, the team plays a central role in supporting external stakeholders as they navigate the complexities of International Programs.
As part of Swiss Re Corporate Solutions' dedicated incubator, the team is at the cutting edge of bringing innovative tech solutions — including the PULSE SaaS platform — to brokers and carriers in the International Programs market. Working closely with a global network of partners, the team combines deep insurance expertise with a forward-thinking, collaborative culture that welcomes fresh perspectives and new ideas.
About You
If you bring curiosity, a can-do attitude, and a genuine enthusiasm for learning, you will thrive in this role. We are looking for someone who is well-organised, detail-oriented, and eager to build their knowledge of the insurance industry in a dynamic, international environment.
We are looking for candidates who meet these requirements:
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Strong communication skills, both verbal and written, with fluency in English (essential); proficiency in Spanish or other languages is a valuable asset
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Proactive problem-solving approach, with the ability to take ownership of tasks and see them through to completion
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Good organisational and analytical skills, with a keen attention to detail and a quality-focused mindset
These are additional nice to haves:
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Knowledge of the insurance industry, particularly in commercial lines and/or international programs, is a strong advantage
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Goal-oriented mindset with a commitment to continuous learning and professional development
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Collaborative team player who thrives in a multicultural, fast-paced environment
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Comfort working with digital tools and platforms, with an interest in insurance technology and SaaS solutions
About Swiss Re Corporate Solutions
Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.
Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.
If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
We may use AI-powered tools to support the review and evaluation of applications for this position. These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people. To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying.
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