Location: 

Madrid, M, ES

Operational Excellence Associate - Surety Operational Model Change (Hybrid)

Are you passionate about enabling operational improvements and driving impactful changes in the Surety business? Do you have a strong understanding of Credit & Surety operations and a keen interest in the international or European Surety market? If yes, we have an exciting opportunity for you!

 

About the Role

 

As an Operational Excellence Associate, you will play a critical role in transforming operational processes within Swiss Re’s Credit & Surety (C&S) Line of Business. You will focus on supporting the implementation of operational model changes, ensuring alignment with strategic goals, and enhancing efficiency and effectiveness across the Surety business. Your expertise in Surety and C&S operations will be key to identifying opportunities for improvement and driving sustainable change.

 

Key Responsibilities

  • Collaborate with stakeholders across the Credit & Surety Line of Business to implement operational model changes that improve efficiency and align with business objectives.
  • Conduct in-depth reviews of current Surety operational processes to identify inefficiencies and propose innovative solutions.
  • Leverage your understanding of Surety and C&S business to deliver tailored recommendations for process improvements.
  • Work closely with underwriting, claims, finance, and other functions to ensure seamless integration of operational changes into existing workflows.
  • Provide insights and support to ensure alignment with international and European Surety market practices and requirements.
  • Analyze operational data and metrics to monitor the performance of implemented changes and ensure sustainable improvements.
  • Act as a subject matter expert, providing guidance and support on operational best practices within the Surety business.

 

About the Team

 

You will join the Credit & Surety team, working alongside experts in underwriting, claims, and operations to deliver impactful changes. This role is integral to enhancing Swiss Re’s operational capabilities and supporting the growth and success of the Surety business in the international and European markets.

 

About You

 

You are a motivated and detail-oriented professional with a strong understanding of the Credit & Surety business and operational models. You have a passion for driving operational excellence and are eager to contribute to the transformation of the Surety business.

 

We are looking for someone who:

  • Has 3-5 years of experience in operational roles or process improvement initiatives within the Credit & Surety business or a related field.
  • Demonstrates a solid understanding of Surety operations and a working knowledge of the international or European Surety market.
  • Possesses strong analytical skills with the ability to identify inefficiencies and propose pragmatic solutions.
  • Is a confident communicator with the ability to engage and collaborate with stakeholders across functions and levels.
  • Has experience working in Credit & Surety operations or a similar insurance context, with a focus on process improvement and operational excellence.

 

Nice to Have

  • Familiarity with the legal, regulatory, and economic environment of Surety in the European market.
  • A proactive approach to identifying and addressing operational challenges.

 

What We Offer

 

  • A dynamic and collaborative work environment that values innovation and operational excellence.
  • Opportunities for personal and professional growth, with access to Swiss Re’s learning and development resources.
  • Flexible working arrangements to support work-life balance.
  • A competitive compensation package, including additional rewards and benefits.

 

For Spain, the base salary range for this position is between EUR 42,000 and EUR 70,000 (for a full-time role). The specific salary offered considers:

• the requirements, scope, complexity and responsibilities of the role,

• the applicant's own profile including education/qualifications, expertise, specialisation, skills and experience.

 

In addition to your base salary, Swiss Re offers an attractive performance-based variable compensation component, designed to recognise your achievements. Further you will enjoy a variety of global and location specific benefits.

Eligibility may vary depending on the terms of Swiss Re policies and your employment contract.

 

If you are ready to make an impact and contribute to the transformation of our Surety operations, we’d love to hear from you. Apply now and join us in shaping the future of the Credit & Surety Line of Business!

 

About Swiss Re Corporate Solutions 

 

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.

Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.

 

Keywords:  
Reference Code: 135870 

 

 


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