Senior Incident Manager (Hybrid option)

Join a team of cybersecurity professionals and help Swiss Re to fulfil its mission in making the world more resilient. As the Senior Incident Manager, you will be at the forefront of our cyber defence strategy, leading the response to security incidents and ensuring minimal disruption to business operations. You will collaborate with technical and non-technical stakeholders to coordinate effective responses to security events of varying complexity and severity.

What's more, you'll be working in a hybrid setup, perfectly balancing work from home and the office premises. 

About the team 

The Security Team is the focal point for all security activities across Swiss Re. We are responsible for engineering and operations, corporate security, governance, operational resilience, risk and compliance. We define and advance the company's security strategy. As a part of the Security Team, the Cyber Incident Management team servers as the frontline defence against cybersecurity threats across the organization. We provide critical incident leadership and coordination, overseeing the triage, investigation, and containment of security events to minimize business impact. Our team excels in stakeholder communication and management during incidents, conducts thorough post-incident reviews to drive continuous improvement, and develops preparedness and resilience strategies. We also establish and monitor KPIs and metrics to enhance our security posture and response capabilities.

We're looking for a problem-solving profesional with passion for cybersecurity crisis management who excels at coordinating complex responses to critical situations. With strong analytical skills and excellent communication abilities, you can translate technical information for diverse audience while maintaining a calm, methodical approach during high critical incidents. Your leadership skills enable you to guide teams through challenging scenarios while maintaining focus on resolution and improvement.

In your role, you will… 

• Lead incident response activities during security events, ensuring proper escalation, communication, and resolution
• Develop and maintain incident response plans, playbooks, and procedures aligned with industry best practices
• Coordinate cross-functional teams during incident investigations, ensuring clear communication and effective collaboration
• Conduct post-incident reviews to identify root causes, document lessons learned, and implement process improvements
• Manage incident documentation and reporting to ensure compliance with regulatory requirements and internal policies
• Provide expert guidance to stakeholders on incident management best practices and security protocols
• Lead tabletop exercises and simulations to test and improve incident response capabilities
• Monitor and analyse security alerts and events to identify potential incidents requiring escalation
• Establish metrics to measure incident response effectiveness and drive continuous improvement

Your qualifications 

Nobody is perfect and meets 100% of our requirements. If you, however, meet some of the criteria below and are curious about the world of cyber defense we'll be more than happy to meet you! 

What we need from you 

• Degree in Information Technology, Cybersecurity, or related field, or equivalent practical experience
• Experience in cybersecurity, incident response or security operations
• Demonstrated experience leading incident response activities and coordinating cross-functional teams
• Strong knowledge of cybersecurity frameworks (NIST, ISO 27001) and incident management methodologies
• Experience with security information and event management (SIEM) tools and incident tracking systems
• Strong communication skills in English

Nice-to-have 

• Relevant certifications such as CISSP, CISM, GCIH, or SANS certifications
• Experience in a regulated industry (finance, healthcare, etc.)
• Knowledge of threat intelligence and its application to incident response
• Familiarity with digital forensics tools and techniques
• Experience with cloud security incident response
• Project management skills and experience leading process improvement initiatives
• Spanish language

For Spain, the base salary range for this position is between EUR 60,000 and EUR 100,000 (for a full-time role). The specific salary offered considers: ​

• the requirements, scope, complexity and responsibilities of the role,​
• the applicant's own profile including education/qualifications, expertise, specialisation, skills and experience.​

In addition to your base salary, Swiss Re offers an attractive performance-based variable compensation component, designed to recognise your achievements. Further you will enjoy a variety of global and location specific benefits.​

Eligibility may vary depending on the terms of Swiss Re policies and your employment contract.

#LI-Hybrid​