Madrid, M, ES

Site Reliability Engineer (Hybrid - m/f/x/d - 80-100%)

As part of a diverse, hybrid team spanning Europe, envision moving fluidly between your home office and our vibrant Madrid hub.


Here at IptiQ, you are contributing to a resilient, high-traffic platform, being an insightful individual contributor, fostering team growth and development within the technology group, championing transparency and driving innovation.


Can you see yourself taking on this new challenge? Welcome aboard!


About the Role

As a Site Reliability Engineer at IptiQ, you'll play a key role in ensuring the reliability, stability, and scalability of our company's cloud systems and infrastructure. You will shape the technology platform that fulfils our business and product vision, ultimately bring value to our customers and partners by redefining the traditional insurance proposition. This will require tackling complex problems in a multi-tenant, distributed infrastructure by designing, implementing, and testing highly automated solutions that guarantee the level of scalability, reliability, and performance expected from customer-facing applications.


Key Responsibilities:


  • End-to-end engagement, from inception to production, in designing, deploying, operating, and continuously improving performance and fault-tolerance of high-availability services in multiple environments
  • Deliver high-quality code and solutions, focusing on reliability, automation and security.
  • Operate the production systems in close collaboration with product engineering teams, closely monitoring service availability, latency, and performance. Take charge of incident resolution impacting the production platform and lead detailed root cause investigations during postmortems, encouraging a culture of seamless work across teams
  • Focus on delivering automated and self-healing systems. Continuously engage in workload planning and exploring solutions to increase the efficiency of the platform using the opportunities of the public clouds
  • Contribute to development, support and maintenance of continuous delivery solutions


About the Team

We're a scale-up embedded within an organization known for its high-caliber talent and excellent benefits. So, you get the best of both worlds, in a fast-paced, ambitious environment.


We are standout colleagues—engineers who are not just technically proficient, but also compassionate, pragmatic, and dedicated to personal growth. Our leadership style promotes transparency, collaboration, and innovation.


About You

You are a fast, continuous-learning problem-solver with passion for infrastructure engineering and development of distributed systems. Moreover you are appreciative person and standout colleague who cares about individuals and setting growth paths for them. If yes - we are looking for YOU!




  • 3+ years of significant hands-on experience with large-scale, customer-facing micro services architectures and standard methodologies around design, build, scale, and ensure observability in a high-traffic concurrent infrastructure, possibly in different technology stacks.
  • Understand the implications and trade-offs of different solutions with regards to performance, reliability, availability, and security.
  • Solid experience with cloud computing platforms (particularly AWS), application containerization and orchestration (Docker/Kubernetes), configuration management (Terraform, Ansible) and implementing CI/CD (GitabCI, ArgoCD, Spinnaker).
  • Proficient with languages like Python, Go, Rust, Java and advanced scripting.
  • A great teammate: able to collaborate effectively with team members, express technical leadership by arguing your views and ideas while staying open to different opinions, and always contribute to the overall growth of the team.
  • Experienced working in an agile environment using Scrum/Kanban/TDD.
  • Master’s or PhD degree in computer science, engineering, or equivalent working experience.
  • Proficient in English (The job is English-speaking only).

Nice To Have


  • Experience in managing different cloud-based Datastores solutions (NoSQL / SQL)
  • Past experience in highly regulated environments
  • AWS/CNCF Certifications


Our recruiting process


For this position, you can generally expect a hiring process similar to the following one:


  • Qualified candidates receive feedback concerning their application from our Recruiting team, based on your role and experience we bring you to the next stage.
  • Technical interviews: in this stage candidates will go through two different technical rounds, assessing technical knowledge, coding abilities, and problem-solving skills relevant to the role, meeting different engineers of the hiring team
  • Meet with the CTO: a discussion about technical topics, past experiences, and cultural fit.


We give feedback to all candidates via email. If you have not heard back from us, please check your spam folder.


About iptiQ


At iptiQ, we partner with established brands around the world to create impactful digital insurance solutions. We make it easier for consumers to buy the insurance they need from the brands they trust. We provide life and non-life insurance through our end-to-end digital platform and build multi-channel customer experiences.

What we offer our employees is outstanding. Hybrid working in offices across the world, phenomenal learning & career opportunities and a culture that encourages new perspectives to challenge conventions and come up with innovative solutions. We believe in the power of inclusion. Drawing on our employees' broad range of perspectives, life experiences and backgrounds stimulates creativity and gives us a competitive edge. iptiQ embraces a workplace where everyone has equal opportunities to thrive regardless of their age, gender, gender identity and/or expression, sexual orientation, race, ethnicity, religion, physical or mental ability, or other characteristic and can be their authentic self. Ignite your curiosity to shape digital insurance.

iptiQ is part of Swiss Re, one of the world’s leading providers of re/insurance and risk transfer solutions. This means we’re backed by Swiss Re’s capital strength and more than 150 years of risk knowledge. Through our partnerships, we contribute to Swiss Re’s vision to make the world more resilient.

During the recruitment process, reasonable accommodations for special needs are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.



Reference Code: 126060 


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