Mexico City, MX


Associate Business Services Support 

About Swiss Re

The Swiss Re Group is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. It anticipates and manages risk – from natural catastrophes to climate change, from ageing populations to cybercrime. The aim of the Swiss Re Group is to enable society to thrive and progress, creating new opportunities and solutions for its clients. Headquartered in Zurich, Switzerland, where it was founded in 1863, the Swiss Re Group operates through a network of around 80 offices globally. It is organised into three Business Units, each with a distinct strategy and set of objectives contributing to the Group’s overall mission.


About the Team

The Facultative Underwriting Assistant is responsible for providing support to Swiss Re's Underwriting Team, covering the Property, Casualty and Engineering business portfolio of Latin America markets. You must want to collaborate within a team environment and actively transfer knowledge, coordinate and act accordingly to regional strategic initiatives and priorities. We ensure that client market supporting activities are performed accurately, efficiently and according to relevant timelines. Your role will report to the Business Services Team Leader in Mexico.

About the Role

  • Provides Underwriters with support for all non-client facing activities, including data entry in our underwriting tools: submission and renewal set up, underwriting and contract support, preparing slips, endorsements and sending to client.
  • Rating tool set up, including requesting missing information from client when necessary, manipulating spreadsheets and pivot tables when necessary to format data.
  • Coordinate with Underwriting to ensure required documentation is maintained as per local requirements and stored and accounted for in relevant tools in accordance to compliance deadlines.
  • Support Facultative Underwriting with reporting needs. Run renewal reports or any other requested reports from tools and maintain account renewal status when requested.
    About you
  • If you have a college degree or equivalent; higher education such as an MBA is valued.
  • Re/insurance knowledge and experience (not necessary but appreciated)
  • You are a highly motivated individual who can think analytically and proactively
  • You work together with clients, internal and external, listen to their needs and look at challenges from their viewpoint
  • You are an excellent organizer, flexible and able to work effectively under tight deadlines
  • You have a strong customer focus and service orientation
  • You are reliable and self-reliant task manager
  • You own problems and the accountability for solving them.
  • You have the ability to cope with changes in tasks and priorities
  • You enjoy sharing knowledge and experience to colleagues
  • Do you proactively offer assistance to others, seek opportunities to “pitch in” and help colleagues
  • You are curious and love to learn
  • Do you have Excellent Excel and Word Skills?
  • We value excellent written and verbal communication skills in English.


The Company is an equal opportunity employer. It is the practice of the Company to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.