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Mexico City, MX


Manager Client Accounting Services 

About Swiss Re

Swiss Re Corporate Solutions provides risk transfer solutions to large and mid-sized corporations around the world. Its innovative, highly customised products and standard insurance covers help to make businesses more resilient, while its industry-leading claims service provides additional peace of mind. Swiss Re Corporate Solutions serves clients from over 50 offices worldwide and is backed by the financial strength of the Swiss Re Group.


About the Role:

The position holder is responsible for ensuring daily monitoring and steering of the delivery of service level agreements. To ensure adherence to risk and quality management processes and guidelines and compliance with treaty terms and conditions. To drive process improvement and controls, together with staff organization and development initiatives, to create a leading customer service (internal and external) operation.

Client Accounting Manager (Technical Accounting) in Latin America, this position has overall accountability for planning and management of the Technical Accounting Operations Team (Property, Energy, Engineering, Casualty, Credit & Surety and Agriculture). Handling the implementation of objectives on a day-to-day basis within Ops Teams. Daily management of Technical Accounting KPIs/ P&L contribution and steering of business activities.

Responsible for Implementation of and adherence to process controls (Simplification).



  • Supervises the work of Technical Accounting in CorSo Division for Mexico and Miami operations, Direct Insurance Business and Facultative Business, provides guidance on specific matters, authorizes technical payments (in accordance with corresponding guidelines), forms team spirit (motivational) and allocates resources based on workloads.
  • Maintain a strong operational rhythm, and proactively handle our KPIs. Develop and maintain and underlying culture of quality accuracy in all activities.
  • Ensures efficient use of resources to handle workloads, projects and ensure deadlines are met. Leads task strengths and makes significant contributions to the internal and external process improvements.
  • Client issue resolution: directs Ops Team Leaders and coordinates with other functional areas to address client issues that cannot be resolved within the Ops teams.
  • Deliver our value proposition to our stakeholders: agents, brokers, clients and regulator.


About You:

  • At least 5 years of experience in insurance sector including reinsurance.
  • Effective leadership, interpersonal and communication skills.
  • Result oriented working style, with strong focus on performance, targets and risk management.
  • Pro-active business oriented approach; understand customer issues and concerns and actively seek to address them in developing solutions.
  • Strong business insight and result orientation
  • Ability to substantially contribute to and work with multi cultural and cross functional teams in a virtual set-up
  • Entrepreneurial and self-motivated mindset; eager to seek challenges
  • Able to think innovatively and willing to take risk
  • Ability to adapt to changes and implement them accordingly
  • Strong Analytical skills
  • Strong computer skills (ie. Lotus Notes/Word/Excel/Power Point)
  • Some business travel as required, approx. 10-20%
  • Languages: fluent in English and Spanish


The Company is an equal opportunity employer. It is the practice of the Company to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.