Reinsurance Operations Associate

About the Role

We are looking for an agile, motivated and dedicated personality who is ready to join our Latin America Property and Casualty Business Management Operations team in Mexico City as a Reinsurance Operations Associate. P&C Business Management Operations handles the in-force reinsurance business from end to end. In this role, we will handle reinsurance accounts and claims in an end-to-end contractual fulfilment responsibility, ensuring business achievements are met (quality output within the turnaround times defined) through adequate understanding of Reinsurance contractual conditions and working within a set framework of policies, processes and making suggestions/recommendations to manage improvement. You will be responsible for an assigned portfolio and collaborate with business partners internally and externally. Working in a dynamic environment by navigating through periods of change and ambiguity. You will also be encouraged to pro-actively pursue your career advancement by developing current and new areas of competence on own initiative.

The role comprises, but not limited to, the following elements:

• End-to-end processing of client reinsurance accounts (premiums, claims, brokerage, etc.) ensuring quality standards are met.
• Ensure financial transactions are in adherence to processes and guidelines, quality management framework and key controls.
• Proactively handle claims including indexation of claim within the timelines defined.
• Assemble accurate claim information by referring to claim advices after checking contract conditions.
• Timely collection of funds (Accounts Receivable), keeping track of financials within portfolio assigned.
• Timely follow-ups and communicate issues to management and senior management as appropriate.
• Ensure timely and accurate reporting and compliance with internal/external/regulatory requirements.
• Handle own workload effectively to achieve agreed business standards.
• Contact internal and external clients directly to resolve any pending operational issues like missing accounting information, incorrect data, payment delays, etc.
• You will work with other teams, functions and regions and support the requirements of internal clients
• Perform other position related tasks as requested by Line Manager

About the Team

This is very experienced and highly motivated team handling Reinsurance portfolios for diverse Latin America regions. You will collaborate with peers from other locations. We have a strong link to the other Business Management teams and collaborate daily to deliver the best service and most value to our clients. With our continuous improvement mentality our aim is to provide our external clients and internal partners with fast, easy, and effective ways of conducting business.

About You

• Minimum Bachelor's in Finance, Accounting, Insurance or related fields. Outstanding performer with 2-3 years of work experience.
• Previous experience with (Re)Insurance or Banking, Accounting or Finance processes is desirable.
• Flair for figures and proficiency in Excel. Power BI would be an added advantage.
• Good verbal and written communication skills.
• Being an agile teammate with the ability demonstrate a sense of Accountability, Responsibility and Commitment.
• Ability to work in a group environment, including in virtual set-ups.
• Ability to challenge the status quo and handle multiple business partners (multi-cultural and cross functional teams in a virtual set-up).
• Experience with digital applications, automation, solutions and big data would be a plus.
• Insurance/Finance related certifications will be an added advantage.
• Advanced English

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Swiss Re

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and innovative expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We adopt a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work.