New York, NY, US


Key Account Coordinator (P&C) in Armonk 

About Swiss Re

The Swiss Re Group is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. It anticipates and manages risk – from natural catastrophes to climate change, from ageing populations to cybercrime. The aim of the Swiss Re Group is to enable society to thrive and progress, creating new opportunities and solutions for its clients. Headquartered in Zurich, Switzerland, where it was founded in 1863, the Swiss Re Group operates through a network of around 80 offices globally. It is organized into three Business Units, each with a distinct strategy and set of objectives contributing to the Group’s overall mission.


This is an enriching opportunity within the Reinsurance Globals Division. You will be integral to the resilience and long-term success of some of our key clients. You will become a member of the Globals Key Account Coordinators team that supports Key Account Managers across the world in owning selected Globals clients and in executing their client management responsibilities.

Key Account Coordinators are the backbone of our division, enabling our client facing teams to achieve their business goals and become the preferred partners for our clients. As part of your role, you will ensure that client activities are performed accurately, efficiently and according to relevant timelines.

We are looking for the glue that sticks our cross-functional teams together and interacts with colleagues from other functions, such as Underwriting, Business Development, Finance, Inforce, Claims, Technical Accounting, Legal and Business Services.

You will report to the Globals Operations Manager and your core responsibilities will include:


  • Helping Key Account Managers (KAMs) in profitable, growth oriented management of global business relationships across all lines of business and geographies
  • Supporting the KAMs in leading their cross-functional teams, i.e. steering, preparing and coordinating meetings and other activities, managing partners and communication
  • Assisting with the ongoing support and creation of Client Strategy and Action Plans
  • Preparing high-quality marketing materials in coordination with the cross-functional team
  • Preparing internal and external communication, e.g. to clients, internal stakeholders, incl. executive management level
  • Analyzing internal and external client data for Life & Health and/or Property & Casualty, including coordination with Finance team and other data providers, and preparing performance reports
  • Supporting the process for client surveys and other instruments including the preparation of distribution lists, interpretation of results and development of improvement plans with the client team
  • Addressing ad-hoc client, industry and market requests
  • Ensure collaboration with other Globals teams and other markets/ functional units and sharing knowledge and best practice effectively
  • Deputizing Key Account Managers on defined tasks



About the Team:

You will join a global community, which continuously learns and builds the future. We are curious, helpful and courageous – and all of this with a good pinch of fun.


About You:

  • Reinsurance knowledge and Life & Health and/or Property & Casualty experience is beneficial
  • You are comfortable reacting to and managing rapidly evolving business needs and able to constructively look at new ways of doing things
  • Your main qualities include proactivity, strong can-do attitude and eagerness to learn
  • Highly motivated, result-oriented and ambitious who can think analytically and critically. You thrive on problem solving
  • Excellent organizer, flexible and able to work effectively under tight deadlines and execute both independently and in a team
  • Knowledge of basic financial ratios and (re/insurance) accounting principles a definite plus
  • Strong written and verbal communication skills (Marketing knowledge a plus) and integrity when communicating with internal and external partners
  • Fluency in English required; French / Dutch / German / Italian / Slovak / Spanish are also an asset for this role
  • Proficiency in PowerPoint and solid knowledge of other Microsoft products (Outlook, Excel, Word) and a strong sense for visual design (in PowerPoint) is a plus


Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.

During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.


Reference Code: 85963 



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