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Sao Paulo, São Paulo, BR

Claims Operations Intern

About Swiss Re Corporate Solutions 


Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.

Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work.



About the Role:

  • Ensure accurate and timely claim setup and write acknowledgment letters to insureds and brokers
  • Assign new claims to adjusters as appropriate
  • Analyze documents to determine when financial adjustments are required.
  • We provide a dedication to customer service, often tailoring service for unique customer needs
  • Acquire regulatory documents as required
  • Provide support and assistance to external providers
  • Properly identify and handle claim documents
  • Extensive communication /coordination with other disciplines
  • Oversight of outside adjuster assignments and payments
  • Process financials and handle bordereau analysis and reconciliation when applicable


About the Team:

Area responsible to support Claims Team, on core value tasks, promoting enhancements, process reviews, design and redesign, being innovative and disruptive, looking into opportunities for innovative solutions always with the customer at the center.


About You:

  • Studying Business Administration - Graduation between 12/2023 and 12/2024
  • Strong collaboration skills with an emphasis on teamwork
  • Desirable customer services skills with a focus on the client
  • Ability to handle multiple activities, meet deadlines and prioritize workload
  • Interest in continuous improvements and have an agile mindset
  • Verbal & written communication skills
  • Power BI Knowledge is a differential

Keywords: Intern; Internship; Claims; Operations; Insurance 
Reference Code: 119994 


Job Segment: Operations Manager, Claims, Law, Operations, Insurance, Legal

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