Sao Paulo, São Paulo, BR

Senior Claims Analyst


Are you experienced in the handling of Marine Cargo, Hull, Aviation claims? Are you motivated by working in a highly collaborative environment? This is a rare opportunity for a dedicated professional to join our dynamic Claims team. 


About the Role


We are seeking an experienced claims professional with a real passion for providing exceptional customer service. Employing excellent adjudications skills, you will independently handle claims to resolution, while also working closely with the underwriting and products teams. 

Key responsibilities: 

  • Collaborate with customers and brokers to achieve the most advantageous claim's resolution;

  • Work with the Operations team to ensure effective and efficient claim administration and accurate data;

  • Review, support and assist in developing policy wordings and tailored solutions for clients;

  • Liaise with Actuarial, Finance and Risk Management colleagues to share information in the management of claims, clients and risks. 


About the Team


We are a team of Claims professionals with broad and diverse insurance industry knowledge and in-depth claims expertise. In addition to handling claims in Brazil, you will interact with teams and business partners abroad. In partnership with client managers and our business partners, we market our products and services through industry and client events.  We pride ourselves on providing a high-level of analysis and results to Swiss Re and our clients! 


About you 


Our team is seeking someone with excellent verbal and written communication skills who also possesses strong interpersonal, analytical, negotiation and influencing abilities. 


  • Bachelor's degree. 

  • Analytical and commercial mindset; knowledge of and experience with reporting packages, being agile and flexible to changing environment and needs. 

  • 7-year experience handling Marine Cargo, Hull, Aviation Claims. 

  • Knowledge of INCOTERMS and International Cargo documents /routine. 

  • Knowledge of English language. You will interact with colleagues abroad. 

  • Profound computer skills and experience with Microsoft Office Package. 



About Swiss Re Corporate Solutions 


Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.

Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.


All our positions are affirmative for people with disabilities. (PwD) 


Reference Code: 129946 



Job Segment: Claims, Risk Management, Accounting, Actuarial, Underwriter, Insurance, Finance