Shanghai, SH, CN
Claims Associate
About the Team
We are an agile, efficient and effective department that delivers differentiated services and propositions in clearly defined customer & broker segments.
We closely work with colleagues in Client Distribution Management, Underwriting, Risk Engineer Service, Operations and Actuary teams. We are proud to deliver our professional customer service to our business partners and clients.
About the Role
• Assist operational claim process according to claim handling guidelines in a professional and timely manner
• Provide claim data entry to a high standard, ensuring correct claim details are accurately captured and securely handled
• Provide excellent customer service to clients and keep close communication with producing/serving office
• Adopting best practice in operational process to meet the standards required by Claims and Group Internal Audit.
• Provide support and assistance on claim financial process when appliable
• Other tasks assigned by claims manager.
About You
• Minimum 3 years of relevant experience
• Bachelor degree or above
• Fluent written and verbal communication in English
• Ability and willingness to take initiative and implement measures in a goal-oriented manner
• Results orientated with an ability to influence and drive resolution in cross functional teams
• Commitment to, and experience of, working in a team-based environment.
About Swiss Re Corporate Solutions
Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.
Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.
If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
Reference Code: 131794
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Internal Audit, Underwriter, Accounting, Actuarial, Claims, Finance, Insurance