Senior Market Unit Operations Officer ANZ

Location:   Sydney 

Senior Market Unit Operations Officer ANZ  

Corporate Title: Vice President  

Division: BOO-COO P&C Reinsurance   

Department: Steering & Transformation 

Come join the Steering & Transformation Department, Market Operations Team, supporting both the Property & Casualty Reinsurance ANZ Market Unit (P&C MU) and the ANZ Location (Australia and New Zealand) as a key strategic and operational business partner to the P&C MU Head, Country President and Location Management Team.  

As part of a global team, this is a high-impact role crucial to the long-term success and resilience of the organisation. You will be at the forefront of driving strategic initiatives and operational excellence in the Australian business, working directly with both senior leadership across the local and global business whilst ensuring alignment with the regional and global teams. 

About the Role:  

 
This is not your average leadership role. As Senior Market Unit Operations Officer, you'll sit at the heart of Swiss Re's Australian and New Zealand business — a critical strategic and operational business partner to the P&C Reinsurance ANZ Market Unit Head, the Country President, and the Location Management Team. Reporting to the Director, Head Market Operations APAC within our COO Division, you'll be a driving force behind strategic planning, organisational transformation, and operational rigour across the ANZ business. High-impact, high-visibility, and genuinely exciting — this role offers a rare opportunity to shape the future of one of the world's most respected reinsurers. 

Key Responsibilities: 

 P&C Reinsurance Market Unit  

• Business Partner to the MU Head for P&C Reinsurance, which includes cultivating and maintaining partnerships with key stakeholders across the whole Swiss Re organization; 

• Supporting the creation and execution of ANZ P&C Reinsurance Strategy and Action Plans, ensuring alignment with business goals and market dynamics; 

• Leading location cross-functional initiatives that drive business growth, operational excellence, client satisfaction and accountability culture; 

• Developing executive-level reports with strategic recommendations, i.e. CEO and Board reports, to the business leadership, including reporting to the global P&C Re CEO and Board of Directors (Board); 

• Preparing presentations to a variety of forums, including Board, location forums, townhalls and quarterly updates; 

• Driving the execution of the Group Strategy, Strategic ANZ initiatives and Key Priorities, and ensure local implementation aligns with global objectives. 
   

Your location related responsibilities will include: 
 

• Business Partner to the Location Head supporting on all ANZ Location specific topics jointly with the L&H Branch Operations team and as an advisor to the Location Management Team (LMT). 

• Jointly with Branch Governance support the monitoring of the operational performance of the ANZ branch, and engage the Country President as needed to ensure adherence to relevant internal and prudential requirements. 

• Cross BU collaboration on location initiatives across P&C, L&H and Corporate Solutions (Corso) and as an advisory member to the Life & Health (L&H) leadership team. 

About the Team:   

The Transformation & Steering, Market Operations team is the cornerstone of our P&C Re Market Units, empowering client-facing teams to surpass business objectives and solidify our position as the preferred partner for our clients. Our team is focused on operational excellence, driving continuous improvement through process optimization and data-driven insights. We champion a culture of accountability, providing transparency on key performance indicators to inform strategic decisions and measure success, and support in strategic and operational problem solving. By fostering operational rigor and embracing our top-tier office infrastructure, we ensure our organization remains agile, efficient, and ahead of the curve in an ever-evolving reinsurance landscape. 
 

About You  

You are a seasoned, influential leader with a sharp strategic mind and a genuine passion for driving organisational excellence. You bring a collaborative spirit, a growth mindset, and the executive presence to engage confidently across all levels of seniorities including Board members, C-suite leaders, and cross-functional teams alike. You are energised by achieving business impacts, and committed to building a culture where accountability and simplicity drive results. 
 

We are looking for candidates who meet these requirements: 
 

• 10+ years of experience in a similar strategic or operational leadership role, within management consulting, reinsurance, or the broader insurance industry — with a solid understanding of Property & Casualty Reinsurance strongly preferred 

• Proven track record in project and change management, with demonstrated success leading complex, regional strategic initiatives and driving meaningful organisational transformation 

• Strong strategic thinking and analytical capability, with the ability to translate complex data and business challenges into clear, actionable insights for executive decision-making 

• Expert-level communication and presentation skills, with the confidence and clarity to articulate complex strategies to diverse audiences — from town halls to Board rooms 

• Advanced business acumen, including proficiency in MS PowerPoint and Excel with advanced AI literacy and a data-driven approach to problem-solving 

These are additional nice to haves: 
 

• A degree in Business Administration, Finance, or an insurance-related field; an MBA is a plus 

• Experience working in multicultural, global environments, with a broad international mindset and the ability to navigate diverse organisational contexts 

• Familiarity with regulatory and prudential requirements relevant to the Australian financial services or insurance sector 

• Demonstrated ability to influence without authority across all levels of an organisation, including senior executives and external partners 

• A continuous improvement and growth mindset — both personally and professionally — with a genuine curiosity for innovation and evolving ways of working 

• Experience collaborating across Life & Health and Property & Casualty business lines