Head of Client Markets Canada L&H

About the Role

This is an exciting opportunity to join the Canadian Market Unit within the global L&H Reinsurance Business Unit to assume a leadership position and make a difference. The successful candidate will be responsible for the continued success and future growth of our Canadian and English Caribbean L&H business plus the global account management of a portfolio of L&H clients. In a complex risk environment, Swiss Re’s role is more important than ever, extending far beyond traditional risk transfer. Together with your dedicated team of client managers, and the broader cross functional team that make Swiss Re a market leader already today, you will have a unique opportunity to foster strategic dialogue with our clients, understand their priorities, and execute on jointly developed engagement plans that truly differentiate Swiss Re.

We expect you to use your experience and great people leadership skills to unlock the potential in others. You will join a high performing and cohesive community which wants to restlessly stay ahead of the pack and continuously innovate for our clients' delight and our personal growth. You will experience a diverse and result-focused office environment, where collaboration and fun help create strong bonds.

• Assumes P&L responsibility and accountability for global clients and the Canadian & English Caribbean L&H business, including planning and budgeting
• Effectively leads a sales team of experienced client managers by promoting best in class sales competencies and business hungry mindset

• Builds and fosters a collaborative team spirit, shapes a culture of consultative sales, innovative solution creation and smart business origination

• Mentors talents within Canada and is an advocate for cross functional engagement and talent mobility
• Drives differentiation, sources new initiatives and expands transactional growth, by leveraging Swiss Re's full range of capabilities
• Ensures top quality execution of client planning, deal opportunities and facilitates internal and external communication related to origination and negotiation

• Develops and executes client strategies focused on bottom line results.  

• Supports strategic relationship building between selected clients and Swiss Re at different levels, on a local and global scale; Attends top level meetings with C-suite
• Promotes the emotional attachment of our clients to Swiss Re
• Develops and maintains a rich professional network, both internally and externally
• Actively contributes to the Swiss Re brand by representing the company in industry associations, market events and Swiss Re's own events
• Is an active member of Swiss Re Canada Reinsurance Executive Team, whose main purpose is to drive the office culture and execution of the strategy

Position includes travelling within Canada and English Caribbean.

About the Team

Reports to, and supports the President & Chief Executive Officer, Canada & English Caribbean, in the management of business relationships with corporate clients. Role closely collaborates with a variety of cross-functional team members including Costing, Underwriting, Claims, Finance, Valuation and Solutions.

About You

• A university degree or equivalent education & experience
• Actuarial qualification a preference
• Professional Experience: 15+ years' insurance / reinsurance relevant experience
• Outstanding understanding of market dynamics and trends, L&H re/insurance products and evolving client needs
• An accomplished leader who has demonstrated their leadership of a team, community involvement, and/or leading cross-functional project teams
• Strong knowledge of insurance corporate finance drivers
• Proven track record of building productive and collaborative working relationships with internal and external stakeholders on senior management level
• Experience in managing large scale initiatives in the reinsurance environment
• You are an engaging personality, a team-builder and networker, who enjoys working in a multi-cultural team environment with multiple stakeholders
• Your passion is to understand the multi-facetted world of relationship building and you are interested in the emotional side of our business
• You have demonstrated strategic vision, have a strong business acumen and result orientation; You can think out of the box, roll your sleeves up and are not afraid to take charge of a situation
• You believe in efficiency and simplifying processes without compromising quality
• You have an entrepreneurial mindset (sense of urgency, cost consciousness and personal risk taking), committed to sustainable performance and continuous improvement
• You can spot and design differentiating, innovative solutions to secure competitive advantage
• You listen, also to what is not being said, and can take an unpopular stand when necessary whilst remaining calm and composed
• You foster a culture of receiving and giving feedback
• You enjoy leveraging your own team and the broader cross functional team, enable and empower them to take decisions, coach and support where need be, see them move on to greater responsibilities
• You are a colleague with open ears & mind, helping those around you reach their full potential
• You can leverage the broad knowledge and your network of Swiss Re and beyond
• Fluent English, French an advantage