Underwriting Associate

In support of the Canada Agents and Lawyers portfolio, deliver timely and accurate business-processing, administrative, technical and marketing support to the underwriting process for Insurance & Specialty Underwriters and Client Managers. Duties and responsibilities directly impact productivity, process efficiency, timeliness, profitability, and accuracy of the underwriting process.

• High interaction and coordination with the Underwriting Team and other functional areas including, but not limited to Products, Accounting, Finance and Claims
• Regular interaction with internal and external customers
• Review, update and maintain account information, data, records and other documentation as needed; disseminate or explain information, take direction, give instructions and address customer complaints and queries
• Conduct preliminary deal analysis; prepare applicable account data for review by Underwriters
• Read, organize, and work with detailed source documents from external customer information
• Assist the Underwriters with drafting and preparing contractual documents and invoices and compose business correspondence as needed
• Support the Underwriters in organizing and preparing data for client/broker meetings
• Actively participate on special projects, as assigned

• Associates degree or equivalent is a plus
• Knowledge and understanding of commercial insurance principles and practices are a plus. Entry level will be considered
• Excellent computer skills - Microsoft Office Suite with emphasis on Microsoft Word, Excel, and Outlook
• Proven knowledge of arithmetic and algebra, administrative and clerical procedures including handling files and records, general economic and accounting principles, and principles and processes for providing customer service. This includes meeting established time and quality standards ensuring customer satisfaction
• Proven ability work in globally located team situations, understanding, and demonstrating sensitivity toward cultural differences
• Demonstrate success working collaboratively in a matrix environment
• Ability to establish priorities and to plan, coordinates, and monitor personal work plan maintaining status and oversight of multiple submissions
• Strong interpersonal skills and ability to build and maintain effective working relations in a multi-cultural environment
• Excellent listening, reading, written, and verbal communication skills
• Bilingual (French and English) skills are preferred
• Strong customer focus and service orientation
• Adaptability to changes in tasks and priorities
• Willing to travel

The Company is an equal opportunity employer. It is the practice of the Company to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law.  Decisions on employment are solely based on an individual's qualifications for the position being filled.

During the recruitment process, reasonable accommodations for disabilities are available upon request.  If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.